Privacy

Your Privacy is important to us. Here is our commitment to you.

Privacy Policy

PrimeVoice will not use any information provided to us through access to our website, other than to facilitate your browsing experience and ease of use as well as to be able to inform you of service upgrades, updated information on this website and/or enable you to receive offers and services of PrimeVoice. Below you will find information explaining our policy regarding collection, use and protection of personal information supplied to us when visiting this website.


Collecting Personal Information
You may access most areas of this website without registration and without giving any personal information of yourself such as your name, address, phone number and e-mail address ("Personal Information"). However, in some circumstances you may be asked to provide us with Personal Information.

Your Personal Information is mainly needed or used for the following purposes:
* To provide you with customized service and content
* To inform you of product/service upgrades, updated information on this website and/or new offers and services of PrimeVoice


Collecting Domain Name and IP Address Information
PrimeVoice collects domain-names and/or IP addresses which are used when accessing this website. Domain-names and/or IP addresses are collected for system analysis and internal tracking purposes only. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Collecting will occur automatically when you visit this website without requiring any action on your part. Your IP address is also used to gather broad demographic information, such as determining how many of our visitors are from outside of the U.S.

Cookies
Cookies are small files that a website places on your hard drive for record-keeping purposes. Some pages of this website use cookies. PrimeVoice uses cookies generally in the technical implementation of support and for the purpose of providing you with customized information from this website. PrimeVoice does not use cookies for reading data from your computer. There are presently two types of cookies – permanent and temporary. Presently the PrimeVoiceonline website only uses temporary session cookies. This cookie holds only the information that is uniquely generated when the user logs on to the site and persists only as long as the browser is open. The session cookie is used to simplifying navigation; hence the session cookie is removed from memory upon closure of the web browser. This enables better user security and privacy. Cookies may also be used to provide added convenience to users by "remembering" non-identifiable information to streamline services and preserve user preferences between sessions. PrimeVoice does not store any personal information via cookies, nor is tracing of personal information of visitors possible.


Anonymous Data Collected Through This Website
In addition to the information we collect as described above, we use technology to collect anonymous information about the use of our website. For example, we use technology to track which pages of our website our visitors view. We also use technology to determine which web browsers our visitors use. This technology does not identify you personally; it simply enables us to compile statistics about our visitors and their use of our website. We also use technology to track how often these links are used and which pages on our website our visitors choose to view. Again this technology does not identify you personally – it simply enables us to compile statistics about the use of these hyperlinks. We use this anonymous data to improve the content and functionality of this website and our email updates, to better understand our customers and markets, and to improve our products and services.

Disclosure
PrimeVoice uses its best efforts to protect Personal Information against loss and unauthorized use. Further, PrimeVoice will not disclose your Personal Information to third parties excluding, however, PrimeVoice’s subsidiaries to the extent permitted by applicable law.


Updating Personal Information
In the event your Personal Information has changed, for instance if you have a new address, you are encouraged to contact PrimeVoice via email at provisioning@primevoiceonline.com . You may contact PrimeVoice any time through the above email address to verify that your Personal Information is up to date and accurate.


PrimeVoice reserves the right to change this Privacy Policy at any time. Any accessing of this website signifies that you agree to PrimeVoice’s current Privacy Policy as well as the Legal Notice of our website.

If you have any questions or comments regarding this Privacy Policy, please do not hesitate to contact PrimeVoice at support@primevoiceonline.com

SMS Terms & Conditions:

By opting in, you agree to receive SMS messages from Prime Voiceonline, LLC. DBA "PrimeVoice", including service updates, meeting reminders, and support. Standard message and data rates may apply. Messaging frequency will vary. For additional details, please see our full Privacy Policy below. To opt-out, reply STOP. For help, reply HELP or contact us at support@primevoiceonline.com or 866-731-9012.

SMS Privacy Policy of Prime Voiceonline, LLC. DBA "PrimeVoice"

Last Updated: January 7, 2025

  1. Introduction. We at Prime Voiceonline, LLC. DBA "PrimeVoice" believe in protecting the security and confidentiality of your personal information. This SMS Privacy Policy (the "Policy") discloses our policies regarding the collection, use, maintenance and disclosure of your personal information obtained in connection with your participation in the SMS messaging service (the "Service"), that we make available to you through a third party provider. This Policy only applies to the personal information obtained in connection with the Service. By opting into and using the Service, you agree to be bound by the terms of this Policy.

  2. Personal Information. “Personal information” is data that identifies, relates to, describes, can be used to contact, or could reasonably be linked directly or indirectly to you. For purposes of this Policy, there is no meaningful distinction between the terms “personal information” and “personal data.”

    1. Personal Information Collected When You Opt-In. When you opt-in to the Service, we collect the following items of personal information directly from you:

      1. Your name

      2. Your phone number

    2. Personal Information Collected from Service Provider. We collect the following items of personal information from the third party provider when you use the Service:

      1. The content of any text messages that you send us

      2. The details of messages you send, such as the time and date of the message

      3. Your messaging history

    3. Other Personal Information Provided by You. We also collect other items of Personal Information voluntarily provided by you including, but not limited to, contact information provided in connection with an inquiry, comments and other feedback

  3. No Sale of Personal Information. We do not sell or rent the personal information obtained in connection with the Service to other companies or individuals.

  4. Use of Personal Information. We use your personal information:

    1. To deliver the Service to you.

    2. To communicate with you regarding inquiries, or otherwise provide customer service.

    3. To maintain and support the Service.

    4. To personalize how you experience the Service.

    5. To improve the overall experience of the Service.

    6. To analyze the Service.

    7. To create de-identified personal information to be used by us.

    8. For any other purpose that you consent to.

  5. Disclosure of Personal Information to Third-Parties. We disclose the personal information we collect in connection with the Service for the following purposes:

    1. To provide the Service. We share your personal information with third party service providers to help us provide the Service to you. These third parties are contractually obligated to use your personal information only for the limited purposes the personal information was disclosed for.

    2. With our affiliates. We may share your personal information with third parties that share common ownership with Prime Voiceonline, LLC. DBA "PrimeVoice", but only for the purposes described above.

    3. For reasons you consent to. We may share your personal information with third parties for any reason if we obtain your consent before doing so, or if you specifically direct us to share your personal information.

    4. In the event of a corporate transaction. We may disclose or transfer your information to a third party if we sell, transfer, divest, or disclose all or a portion of our business or assets to another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding.

    5. Use to protect against, investigate and deter fraudulent activity. When necessary, your personal information may be disclosed to third parties for the purpose of protecting against, investigating and deterring fraudulent, as well as unauthorized or illegal, activity.

    6. Defend our legal rights. To protect and defend the legal rights of Prime Voiceonline, LLC. DBA "PrimeVoice", and Prime Voiceonline, LLC. DBA "PrimeVoice"’s employees, we may disclose your personal information. We may also require your personal information to defend against legal claims, or to establish our legal rights.

    7. To comply with and as required by law. We may disclose your personal information to government authorities or other relevant third parties in order to comply with applicable legal requirements, judicial proceedings, court orders, subpoenas, legal process, or lawful requests from governmental authorities.

  6. Security. We have implemented commercially reasonable safeguards to provide adequate protection for the storage and transfer of your Personal Information. Despite the measures we have taken, we cannot guarantee that your personal information will only be accessed by authorized parties. We are not responsible for third parties that circumvent the safeguards we have put in place. We will notify you if we become aware of unauthorized access of your personal information..

  7. Retention of Personal Information. Unless there is something in this Policy to the contrary, we may retain your personal information for as long as you participate in the Service, and thereafter as long as necessary to comply with legal requirements and obligations, defend our rights, resolve conflicts, improve our website, address complaints, and enforce contracts.

  8. Opt-In. "A consumer my op-in to the service by sending us a sms message message to our customer support or providing their number through our online message service application or email client"

  9. Opt-Out. At any time, you may opt-out of this Service by doing the following: "A consumer simply replies 'STOP' to up-out of all future communications". You may also opt-out by contacting us by one of the methods in the Contact section of this Policy.You are not required by us to participate in the Service. You will not be discriminated against for choosing to opt-out of this Service.

  10. Revisions. This Policy may be revised from time to time without prior notice to you. The changes to the Policy will be effective as soon as the updated Policy is posted. If you disagree with any such changes, please cease using the Service. Continued use following the posting of any such changes indicates your acceptance of the changes. If we make any changes to this Policy that materially impact previously collected personal information about you, we will make reasonable efforts to provide notice and obtain consent to any such changes as may be required by law.

  11. Minors. Minors under the age of 18 may not use the Service. We do not knowingly collect information from children under 18 years of age. If you become aware that a minor under the age of 18 has used the Service, please contact us by the method listed below.

  12. Terms of Use and Privacy Policy. This Policy is subject to the terms contained in Prime Voiceonline, LLC. DBA "PrimeVoice"’s Terms of Use and Prime Voiceonline, LLC. DBA "PrimeVoice"'s primary Privacy Policy, both of which are available on Prime Voiceonline, LLC. DBA "PrimeVoice"'s website at primevoiceonline.com. By signing up for the Service, you also agree to Prime Voiceonline, LLC. DBA "PrimeVoice"'s Terms of Use and Privacy Policy.

  13. Contact. If you have any questions or concerns about this Policy or the way in which your personal information is handled, please contact us at 7371 Atlas Walk Way #317, Gainesville, Virginia​​​​​​.20155, by phone at 866-731-9012, or by email at support@primevoiceonline.com.


This website privacy statement was last updated to include SMS on November 2024